Unified Communications

Unified Communications (UC) is the integration of real-time communication services such as instant messaging, presence information, telephony, and video conferencing with non-real-time communication services such as voicemail and e-mail. Unified Communications is not a single product but rather a solution made up of a variety of communication tools and components. It is a set of products that provides a consistent unified user-interface and user-experience across multiple devices and media-types.